Privacy Policy
Last updated: March 17, 2026
The 21-Day Hormone-Smart Protocol ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
Information you provide directly:
- Name and email address when you make a purchase or sign up for communications
- Payment information (processed securely by Stripe — we never store your card details)
- Any information you voluntarily share when contacting support
Information collected automatically:
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on pages, and referring URLs
- Interaction data such as clicks, scrolls, and session recordings (via Microsoft Clarity)
2. How We Use Your Information
- To deliver the product you purchased and provide customer support
- To send transactional emails (purchase confirmations, access details)
- To send marketing communications if you have opted in (you can unsubscribe at any time)
- To improve our website, content, and user experience
- To analyze site traffic and usage patterns
3. Analytics and Tracking
We use the following third-party services to understand how visitors use our site:
- Google Analytics 4 (GA4) — tracks page views, user journeys, and conversion events. Google may use this data in accordance with their privacy policy.
- Microsoft Clarity — records anonymized session replays, heatmaps, and click data to help us improve the user experience. Clarity does not collect personally identifiable information. See Microsoft's privacy statement.
4. Cookies
Our site uses cookies and similar technologies for analytics and functionality. You can control cookies through your browser settings. Disabling cookies may affect your experience on our site.
5. Payment Processing
All payments are processed securely through Stripe. We do not store, process, or have access to your full credit card number. Stripe's privacy policy is available at stripe.com/privacy.
6. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share data with:
- Payment processors (Stripe) to complete transactions
- Email service providers to deliver communications you've requested
- Analytics providers (Google, Microsoft) as described above
7. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. You may request deletion of your data at any time by contacting us.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at support@fatlossforwomenover40.com.
9. Children's Privacy
Our website and products are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our site after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal data, contact us at:
support@fatlossforwomenover40.com